TERMS OF SERVICE – HH MUFFLER

Last Updated: [Insert Date]

Welcome to hhmuffler.com (the “Site”). The Site is owned and operated by HH Muffler (“HH Muffler,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of the Site and any products or services offered through the Site (collectively, the “Services”).

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site or our Services.

1. Use of the Site

• You must be at least 18 years old or the age of majority in your jurisdiction to use the Site.

• You agree to use the Site only for lawful purposes and in accordance with these Terms.

• You are responsible for maintaining the confidentiality of any account login information and for all activity under your account.

We reserve the right to suspend or terminate your access to the Site at any time, for any reason, including violation of these Terms.

2. Product Information & Fitment

We sell automotive exhaust products and related components, including mufflers, catalytic converters, pipes, and accessories.

• We strive to provide accurate fitment, compatibility, and application information, but fitment is ultimately your responsibility.

• You should verify compatibility with your specific vehicle (year, make, model, engine, trim, etc.) before purchase and installation.

• Professional installation by a qualified mechanic or exhaust specialist is strongly recommended.

• Fitment tools, guides, or suggestions on the Site are provided for convenience only and are not guarantees.

HH Muffler is not responsible for damage, injury, or other issues arising from:

• Incorrect part selection or fitment

• Improper installation

• Use in racing or off-road conditions (unless specifically stated)

• Unauthorized modification or misuse of the product

3. Pricing, Orders & Payments

• All prices are listed in U.S. Dollars (USD) unless otherwise specified.

• We reserve the right to change prices at any time without notice.

• An order is considered an offer to purchase products. We may accept or reject any order at our discretion.

We may cancel or refuse any order for reasons including, but not limited to:

• Product availability issues

• Errors in pricing, description, or product information

• Suspected fraud or unauthorized activity

If your order is cancelled after your payment method has been charged, we will issue a refund for the amount paid.

We accept various forms of payment as shown at checkout. By placing an order, you represent that:

• You are authorized to use the payment method, and

• The information you provide is accurate and complete.

4. Shipping & Delivery

Shipping options, rates, and estimated delivery times are provided at checkout.

• Shipping charges and any applicable taxes will be displayed before you confirm your order.

• Once your order ships, you will receive a shipping confirmation email with tracking information.

• Delivery dates are estimates only and are not guaranteed.

We are not responsible for delays caused by:

• Carriers (e.g., UPS, FedEx, USPS)

• Weather conditions

• Customs processing

• Other factors beyond our control

Risk of loss passes to you once the carrier accepts the shipment from our facility.

Shipments that are undeliverable due to customer error—including, but not limited to, invalid addresses, refused deliveries, or multiple unsuccessful delivery attempts—may be subject to deductions of the original shipping cost and any return shipping fees from any refund.

5. Returns, Refunds & Warranty

Our Refund & Return Policy is incorporated into these Terms by reference. Please review it carefully before making a purchase.

• Standard returns are subject to the conditions, timelines, and eligibility rules outlined in our Refund & Return Policy.

• Warranty coverage, if any, may be provided by the product manufacturer, not HH Muffler directly, unless otherwise stated.

• For warranty claims, we may require proof of purchase, photos, and return of the product for inspection.

HH Muffler does not reimburse labor costs, installation charges, towing, rental car expenses, or any other incidental or consequential costs associated with the installation or removal of our products, regardless of whether a product is defective or shipped in error.

6. Intellectual Property

All content on the Site—including text, graphics, logos, images, videos, product data, and layout—is the intellectual property of HH Muffler or our licensors and is protected by copyright, trademark, and other laws.

You may not:

• Copy, reproduce, distribute, modify, or create derivative works from the Site content

• Use any HH Muffler trademarks or logos without our prior written permission

You may use the Site and its content solely for personal, non-commercial use related to purchasing or considering our products.

7. User Content & Reviews

If you submit reviews, comments, photos, or other content (“User Content”) to the Site, you grant HH Muffler a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, translate, and display such content in connection with our business.

You represent and warrant that:

• You own or control all rights to the User Content you submit.

• Your User Content does not infringe any third-party rights or violate any laws.

• Your User Content is not unlawful, harassing, defamatory, obscene, or otherwise objectionable.

We reserve the right (but are not obligated) to remove or edit User Content at our discretion.

8. Prohibited Uses

You agree not to use the Site:

• For any unlawful purpose

• To violate any international, federal, state, or local regulations or laws

• To infringe upon or violate our or others’ intellectual property rights

• To upload or transmit viruses or malicious code

• To engage in data mining, scraping, or similar automated data-gathering tools without our consent

We may restrict or terminate your access if we believe you have violated these prohibitions.

9. Disclaimers

The Site and all products and services are provided on an “as-is” and “as-available” basis, without warranties of any kind, express or implied.

To the fullest extent permitted by law, HH Muffler disclaims all warranties, including but not limited to:

• Implied warranties of merchantability

• Fitness for a particular purpose

• Non-infringement

We do not warrant that:

• The Site will be uninterrupted, timely, secure, or error-free, or

• The information on the Site is complete, accurate, or current.

10. Limitation of Liability

To the fullest extent permitted by law, HH Muffler and its owners, employees, and affiliates will not be liable for any:

• Indirect, incidental, consequential, special, or punitive damages

• Loss of profits, revenue, or data

• Costs related to installation, removal, or reinstallation of parts

• Towing, rental vehicles, or additional repair expenses

arising from or related to your use of the Site or purchase/use of our products, even if we have been advised of the possibility of such damages.

In no event shall HH Muffler’s total liability to you exceed the amount you paid for the applicable product or service.

11. Indemnification

You agree to indemnify, defend, and hold harmless HH Muffler and its owners, employees, and affiliates from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your:

• Use of the Site or products

• Violation of these Terms

• Violation of any law or third-party rights

12. Governing Law & Dispute Resolution

These Terms and any disputes arising out of or related to your use of the Site or purchase of products shall be governed by the laws of the State of Oklahoma, without regard to its conflict of law principles.

Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Oklahoma, and you consent to the personal jurisdiction of such courts.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date at the top of this page.

Your continued use of the Site after any changes constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Site.

14. Contact Information

For questions about these Terms or any of our policies, you can contact us at:

sales@hhmuffler.com

 HH Muffler
12710 N 103rd E Ave
Collinsville, OK 74021
United States